Every designer who has worked with wayfinding (be it on a handheld device or in a hospital) knows: one of the most fundamental (and, arguably, the most important) element of a directory is the “You are here” indicator and yesterday, I noticed that (at Oxmoor Mall) all of the directories are missing this very element!
Please excuse the image quality but try and guess where I was on this map like I had to do yesterday. Showing the relative location of the other stores means very little if I don’t know where I am.
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